Customer Service Mandarin Speaker

We’re looking for a Customer Service professional to join our team! In this role, you’ll handle insurance policies for vehicles, assist customers with their insurance needs, and ensure everything runs smoothly from renewals to claims. If you’re organized, customer-focused, and love working in a dynamic environment, we want you!

Key Responsibilities:

• Manage Insurance Policies
• Craft Tailored Quotes
• Timely Reminders & Follow-ups
• Customer Support
• Data-Driven Reporting
• Collaborate Across Teams
• Efficient Administration

Requirement:

• Fresh Graduates are Welcome!
• Minimum SPM or equivalent; a diploma or degree in Business, Communications, or a related field is a plus.
• Previous experience in insurance administration or customer service is an advantage.
• Basic knowledge of automotive insurance policies is preferred.
• Proficient in both English and Bahasa Malaysia; proficiency in Mandarin is a must for business purposes.
• Strong communicator with a friendly, approachable attitude.
• Detail-oriented, highly organized, and skilled at multitasking.
• Analytical mindset with excellent problem-solving skills.
• Ability to thrive in a fast-paced, ever-evolving work environment.

Why Join Us?:

• Attractive salary with comprehensive benefits.
• Career advancement opportunities and a clear growth path.
• A collaborative and supportive team that values your contributions.

Work in an engaging, dynamic environment where every day brings new challenges and opportunities.