Customer Service

Job Scope – Customer Service:

• Respond to WhatsApp messages, emails, and phone calls
• Invite clients to attend internal or external events/seminars
• Coordinate with the Accounts Department to schedule meetings according to the calendar
• Send monthly invoices and statements to clients and follow up to ensure payments are received

👇🏻 Job Requirements:

• Able to communicate in both English and Chinese
• Friendly and professional in replying to customer messages and calls
• Minimum Diploma Holder in Business / Administration or related field
• Fast learner, with a good team spirit to collaborate with other departments
• Experience in accounting firm will be an added advantage

💰 Benefits:

• Flexible working hours: 7am–4pm / 8am–5pm / 9am–6pm
• Performance-based salary review after 3 monthsEPF, SOCSO & EIS contributions
• Monthly company activities
• Annual leave & sick leave
• Study leave & exam leave
• Medical allowance