Syarat Pekerjaan
Diploma
Sepenuh Masa
Penerangan Pekerjaan
Job Responsibilities:
- Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io, Complai etc.
- Provide accurate and comprehensive information about services and promotion.
- Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
- Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Follow up with customers to ensure their issues has been resolved.
Budaya Syarikat
Komunikasi Terbuka
Pasukan Pelbagai
Rakan di Luar Kerja
Tiada Kerja Lebih Masa
Uniform Pejabat
Menyediakan Latihan
Menggalakkan Maklum Balas
Pasukan Berkembang Pesat
Pelanggan Didahulukan
Kolaborasi Antara Jabatan
Menyokong Kesejahteraan Fizikal
Berpandukan Data
Faedah Syarikat
Makanan Percuma
Diskaun Pekerja
Faedah Persaraan
Subsidi Latihan
Pinjaman Pekerja
Bekerja dari Rumah
Pesta Pejabat
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